EGO POWER+ authorized drop-off location
Convenient EGO POWER+ product service intake for Belleville, Quinte West, Trenton, Prince Edward County and communities west of Napanee.
No appointment needed • Monday-Friday, 9:00 a.m.-4:00 p.m. • Closed for all holidays
Local EGO POWER+ service support
Tool Beast makes it easier to start an EGO POWER+ service request without travelling to Kingston. Drop off eligible EGO POWER+ products in Belleville, request large-equipment pickup, or use our complimentary mail-in program for suitable equipment.
Bring your EGO POWER+ product to 421 Airport Parkway, Belleville, ON K8N 4Z during open hours. No appointment is needed. Please bring your proof of purchase when available. We record the model and serial number during intake unless the product labels are missing or not visible.
Plan your routeRequest pickup for ride-on mowers, snow blowers, push mowers, products over 50 lb, or economical multi-product collections. Pickup is generally covered by the manufacturer's warranty. If warranty eligibility cannot be confirmed before scheduling, the fee is $2/km plus HST.
Request equipment pickupComplete the service intake before sending a product. Eligible tools under 50 lb receive return instructions by email. Box-free and label-free options are available, and a QR-code option means no printer is required.
Start the mail-in intakeServing the Quinte region
The Belleville location is convenient for customers in Belleville, Quinte West, Trenton, Prince Edward County, Picton, Brighton, Stirling-Rawdon, Tweed, Marmora, Deseronto and nearby communities throughout the Bay of Quinte area.
If you live in Greater Napanee or east of Napanee, travelling to Tool Beast in Kingston will usually be faster.
Service intake
Please complete the form before drop-off, mail-in service, or pickup. Your information lets our customer service team verify the products at handoff instead of entering the entire request from scratch.
Do not include an EGO POWER+ 56V battery or charger unless it is part of the reported problem. A battery may only be shipped after Tool Beast confirms eligibility and provides battery-specific packing and exterior-mark instructions. Please do not ship or bring us a battery that is physically damaged, swollen, cracked, leaking, unusually hot, or recalled. Use the secure contact form and our team will request photos of the battery and data label so we can help with the safest next step.
This dedicated form is used for your EGO POWER+ service request and related return instructions. It is not used to add you to Tool Beast promotional campaigns.
Mail-in service
Provide your contact, address, and EGO POWER+ product details using the form above.
We email the approved return instructions, including box-free or label-free options and a no-printer QR-code option when available.
Send only the approved products, retain the tracking number, and follow any battery-specific instructions exactly.
Frequently asked questions
No. Products are transported to our Kingston service centre every business day, where they are assessed and repaired. Completed products are mailed back to the customer or direct delivery is arranged for larger equipment and eligible service situations.
No. Visit 421 Airport Parkway in Belleville from Monday to Friday, 9:00 a.m.-4:00 p.m. The location is closed for all holidays.
Yes, on a case-by-case basis. Request pickup for ride-on mowers, snow blowers, push mowers, products over 50 lb, or multiple products when collection is more economical than separate shipments. Pickup is generally covered by the manufacturer's warranty. If warranty eligibility cannot be confirmed before scheduling, the fee is $2/km plus HST.
Yes. The complimentary mail-in program is intended for approved tools under 50 lb. Complete the service intake first. For products over 50 lb or multiple-product requests, choose large-equipment pickup.
You can start a mail-in request for a battery that is not physically damaged or recalled, but do not ship it until Tool Beast confirms eligibility and provides battery-specific packing and exterior-mark instructions. Please do not send or bring us a battery that is swollen, cracked, leaking, unusually hot, punctured, crushed, or recalled. Use the secure contact form and our team will request photos of the battery and its data label so we can assist with the safest next step.
The location is convenient for Belleville, Quinte West, Trenton, Prince Edward County, Picton, Brighton, Stirling-Rawdon, Tweed, Marmora, Deseronto and surrounding communities west of Napanee.
For most customers in Greater Napanee and areas east of Napanee, the Tool Beast Kingston location will be faster to reach.
Need help choosing?
We can help you decide between Belleville drop-off, Kingston service, large-equipment pickup, or complimentary mail-in service.